Better Business Bureau Offers Tips on Protecting Pets During Summer Travel
Sunday, June 19, 2016
Last year, consumers asked BBB about pet boarding and kennels over 153,800 times and many also filed complaints about boarding facilities, including problems with billing and concerns about treatment.
"When I look for a boarding kennel for my puppy, I look for one that gives her quality care as well as peace of mind for me while I'm away. I try to always plan ahead and do my homework to find a kennel that will provide my pet with the care she deserves," said Paula Fleming, Vice President of the local BBB.
The BBB is offering the following tips to finding a trustworthy kennel for the summer.
Plan ahead to make sure you get your first choice. You'll probably need to make a reservation well in advance, especially if you want to board your pet during holidays or popular vacation times.
Ask for recommendations. Turn to friends and family members who own animals or who your veterinarian recommendations. Check with BBB for accredited kennels listed on our Accredited Business Directory. Make sure to check out their BBB Business Review before making a final decision.
Personally visit the facilities. Check for cleanliness and note the overall safety of the kennel and cages. Ask to see all of the places your pet may be taken. If your pet is prone to running away, ask about steps the kennel takes to make the facility secure.
Ask about interactions between animals. Some kennels let animals play together while others keep them separate at all times. Make sure the facility requires that all entering pets have proof of immunization. Also ask about its policies regarding flea and tick control.
Take notice of the staff. Ask about the background and experience of company staff and take a few moments to see how they interact with the other pets that are being boarded.
Ask if you can bring food or toys. Bringing your pet's own food to a kennel may reduce the chance of diarrhea or upset stomach. Also check to see if the kennel allows you to bring any special toys, blankets, treats, or bedding for your pet.
Thoroughly read the boarding agreement. Verify it includes the feeding and exercise schedule as well as pick up and drop off hours. Some facilities offer bathing, nail trimming and immunization as additional services. Make sure these and any other additional fees, like medical emergencies or other care, are included in the agreement.
Have a backup plan. Make sure you have a local friend, family member or veterinarian you can trust in case of emergencies.
Related Slideshow: 10 Great Pets in Need of Loving Homes - June 14, 2016
Earl is a love bug and we do mean bug! He loves to be around people and will let you know if he is not receiving the attention he demands! He will meow and meow his little heart out until you scratch his chin or give him a treat. He knows his name and will talk with you if you call him.
Evie is an eight year old diluted tortie tabby mix who is a cuddly, sweet lady. She was surrendered because she was not getting along with the other cat in her home. When you pet Evie, she quickly turns to mush and even likes to lick your hand and show you her belly! Evie must go to a home where she will be an only cat.
Little John is the sweetest little boy you will ever meet. He runs and plays and climbs (like all kittens do) but he also loves to snuggle up in your lap for some quality cuddle time. Little John is very adventurous and brave quickly winning the hearts of everyone who meets him. He is litter box trained and eats like a champ! He is neutered, microchipped and has had his first distemper shot.
Romeo & Juliette
Hi there! I'm Juliette (Jules for short) - the bee-you-tea-ful torite, and unlike a stereotypical tortie, I am sweet and adorable. The handsome tiger is my brother Romeo. That's right, we're siblings and our foster mom gave us these names to show how bonded we are. We just turned 3 years old, and we still share the cat tree and cuddle together on the bed. Also, I confess, I often still wash my brother's head - I want him to look his best when our new people are looking for us.
Austin is a feisty 6-year-old, 25 pound terrier mix who loves to snuggle. He likes to play ball and take apart stuffed animals. He is house-trained, crate-trained, polite on the leash, and knows how to sit. He gets along with non-reactive dogs and cats, but because he is very cautious about how he is touched, he is not a good fit for households with children. Austin will be a loyal, loving companion for someone who can give him some training and structure.
Cosmo Kramer is between 2 and 3 years old and weighs about 18 pounds. He's house trained and loves his people. Cosmo Kramer is searching for a quiet home with an experienced adopter. This little fluffy boy is loving and loyal. Cosmo Kramer prefers not to interact with house guests and will need an adopter that understands his need for quiet time and space. When guests arrive, Cosmo would just as soon go to another room and come back after the house guests leave. Cosmo Kramer currently lives with a couple, but he would prefer to be a ladies man. Como Kramer is neutered and up to date with his immunizations.
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