Worcester’s AllCare Pharmacy Stands With HIV/AIDS Community
Wednesday, August 14, 2013
- Full stock of HIV/AIDS and Hepatitis C medications
- Pharmacists with specialized training in infectious diseases
- Complimentary, discreet door to door delivery of medications by trained in-house drivers
- Comprehensive compliance program which includes a thorough intake process, close pharmacist follow-ups, and medication compliance packaging
- Customer service that dissolves barriers to patient care
Community is key
Since its opening in 2008, Apelian has grown his business from 2 employees to 35. The entrepreneur credits his success to his knowledge of the community he serves and to taking extra steps to ensure his patients’ medication needs are met. "It means that I play an integral role in the health and well being of each one of my patients," Apelian says about his work. For example, AllCare Pharmacy works closely with case managers to enroll eligible patients in state assistance programs such as HDAP (HIV Drug Assistance Program). Furthermore, AllCare is a great resource for patients who need copay assistance or gap coverage through manufacturer support programs.
The compliance packaging is a great tool for patients to receive their prescriptions pre-packaged by a pharmacist. Each daily dose is sealed, perforated and stamped with the medication names and administration times. Another feature of the automation is that it allows for the tracking of lot numbers and expiration dates used per patient; this is very important when it comes to specialty meds since recalls are very serious in this avenue. AllCare is one of the only pharmacies in the country to use this type of automation in the infectious disease setting.
While AllCare Pharmacy features medication for patients with chronic and complex diseases, Apelian also serves the general public creating the air of a friendly neighborhood pharmacy. Apelian is the Vice President of the board for AIDS Project Worcester and trains all of his new staff members on the services provided by APW. Apelian says while his business continues to grow, he will always consult with clients to ensure that their needs are being met.
For the future, Apelian sees this company accomplishing great growth, but also remaining true to its hometown feel. "I see this particular AllCare Pharmacy location, 5 years from now, sticking true to its grass roots and continuing to stay loyal and dedicated to the Worcester and Greater Worcester Community. I personally feel that this is important because this is a close tight nit community that deserves to have a pharmacy that will not compromise service for the sake of growth," he says.
"As far as visions for expansion, AllCare Plus Pharmacy, which employs a similar model, is already up and running to service the rest of the state. Five years from now, I envision having these wonderful services available nationwide."