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NEW: Local Health Care Organizations Team Up to Put Patients First

Wednesday, April 25, 2012


The Edward M. Kennedy Community Health Center (Kennedy CHC) has entered a new partnership with UHealthSolutions, a University of Massachusetts Medical School affiliate.

The new relationship will provide streamlined communication for area health centers, as both groups work collaboratively to develop a suite of services targeted towards the needs of community-based health care organizations. UHealthSolutions will provide Kennedy CHC with after-hours answering services, patient scheduling and outbound patient reminder calls.

“I am excited to start this relationship with Edward M. Kennedy Community Health Center,” David P. Crosby, managing director of UHealthSolutions said. “This collaborative approach ensures that the patient is at the center of all communications, and allows health center staff to do what they do best- provide exceptional patient care.”

Kennedy CHC hopes that this partnership will give its clinicians and support staff more time to engage with patients and provide patient care. Antonia G. McGuire, the president and CEO of Kennedy CHC, believes this relationship will make her clinic an even more patient-centric health care center.

“This new relationship will allow us to realign resources and focus our attention on the patient,” McGuire said. “I look forward to woking with Dave and with the UHealthSolutions team to create and deliver additional communications services to better serve our patients.”

UHealthSolutions is a non-profit affiliate of UMass Medical School that works to develop innovative, effective and cost-saving business solutions. It uses evidence-based methods to assess the needs of health care organizations. For more information, click here.


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