NEW: UMass Memorial Addresses 2013 $55M Operating Loss
Wednesday, April 16, 2014
UMass Memorial Statement:
UMass Memorial Medical Center continues to implement a plan to improve its current financial position, with a goal of reducing operating losses in FY2014. The Medical Center’s parent, UMass Memorial Health Care, incurred an operating loss of approximately $55 million in fiscal year 2013, with most of that loss taking place at the Medical Center and our Worcester-based operations.
The leadership of UMass Memorial Medical Center has made tough decisions about programs and services we offer. Guiding these decisions is our organization’s commitment to provide high quality, safe, affordable care to our patients and our community by:
- Improving access to our services
- Aligning our facilities and staffing to patient volumes to improve operational efficiencies
- Standardizing the way we deliver car for maximization of quality and efficiency
- Reorganizing our space to provide care at a lower cost
This ongoing restructuring process is transforming the Medical Center to efficiently and effectively deliver health care now and in the future. This work will continue over the coming months.
Some of the decisions announced today will have an impact on the size of our workforce.
From October through February, UMass Memorial Medical Center reduced 285 FTEs (full-time equivalent) positions. Note: the term FTE does not directly relate to the number of people that will ultimately leave our organization because of a reduction in overtime hours, position vacancies and an overall reduction in hours are included in the calculation of an FTE.
Reductions in March and those announced today will reduce an additional 103 FTEs at the Medical Center.
Related Slideshow: Top 10 Hospitals in Massachusetts Rated By Patients
Using the latest results from the Hospital Consumer Assessment of Healthcare Providers and Systems, also known as the HCAHPS Survey, GoLocal has created a ranking of New England's Best Hospitals Rated by Patients.
Read more about GoLocal's methodology here
#10 Newton-Wellesley Hospital
New England Rank: 58
No. of Beds: 313
Newton-Wellesley Hospital is a member of Partners Healthcare, a network which connects their facilities to other centers throughout Massachusetts such as MassGeneral. Newton-Wellesley Hospital is also partnered with Tufts Clinical and Translational Science Institute.
Highlights: 84% of patients who have stayed at Newton-Wellesley confirmed that they would recommend the hospital.
#9 Wing Memorial Hospital and Medical Center
New England Rank: 56
No. of Beds: 74
Established in 1913, Wing Memorial Hospital and Medical center is committed to serving the communities of Quaboag Hills and Pioneer Valley. Wing Memorial Hospital joined UMass Medical Health Care, bolstering its already strong reputation and ensuring quality healthcare.
Highlights: 75% of Wing Memorial Hospital patients reported that they were informed and instructed before receiving any medication.
#8 Athol Memorial Hospital
New England Rank: 55
No. of Beds: 25
Athol Memorial hospital staffs 50 physicians to oversee 25 beds. Since 1950 the non-profit Athol Hospital has offered state of the art healthcare, renovating and importing new technology every few years.
Highlights: 82% of patients said that both their rooms and bathrooms at Athol Memorial hospital were always clean.
#7 Harrington Memorial Hospital
New England Rank: 52
No. of Beds: 114
Southbridge’s own Harrington Memorial Hospital has served the South Central Massachusetts' community since 1931. Harrington Memorial is committed to providing quality healthcare for the local community while upholding their reputation.
Highlights: 82% of patients at Harrington Memorial claimed that their physicians communicated well with them.
#6 Nantucket Cottage
New England Rank: 47
No. of beds: 19
Founded in 1911, this not-for-profit regional medical center is the only hospital on Nantucket Island.
Highlights: At Nantucket Cottage Hospital communication reigns supreme—88% of patients reported that their nurses always communicated well, and 86% said the same of doctors.
#5 Mount Auburn Hospital
New England Rank: 42
No. of beds: 213
Founded in 1886 as the first hospital in Cambridge, Mount Auburn provides a number of clinical services to area residents, including cardiac catheterization, laboratory services, rehabilitation services, and specialized services for men, women and seniors.
Highlights: At Mount Auburn communication shines—82% said nurses always communicated well, and 83% said the same of doctors.
#4 New England Baptist
Roxbury Crossing, MA
New England Rank: 31
No. of beds: 150
New England Baptist Hospital (NEBH) offers nationally recognized expertise in orthopedic surgery, and is the official hospital of the legendary Boston Celtics, and has provided services to U.S.Olympic teams, elite athletic associations and individual elite athletes. But based on the responses, every patient is treated like an elite athlete.
Highlights: The overall patient experience at New England Baptist was incredibly positive—90% said they would definitely recommend the hospital to another person.
#3 Martha's Vineyard
Oak Bluffs, MA
New England Rank: 21
No. of beds: 19
Since its incorporation in April 1921, Martha's Vineyard Hospital has been committed to delivering high-quality, compassionate medical care to each and every member of the Vineyard's year-round and seasonal community, as well as all who visit.
Highlights: The overall patient experience at Martha’s Vineyard Hospital was incredibly positive—83% said they would definitely recommend the hospital to another person.
#2 Clinton Hospital
New England Rank: 16
No. of beds: 41
Clinton Hospital is a 41-bed nonprofit, acute care community hospital. The mission of the hospital is to deliver high-quality, comprehensive services to the local and extended community with excellence, compassion and competence. Organized in 1889, Clinton Hospital has been a member of UMass Memorial Health Care since 1998.
Highlights: The overall patient experience at Clinton Hospital was incredibly positive—85% said they would definitely recommend the hospital to another person.
#1 Fairview Hospital
Great Barrington, MA
New England Rank: 2
No of beds: 25
An affiliate of Berkshire Health Systems, Fairview Hospital has been the center of healthcare in the southern Berkshires for nearly a century. A federally-designated Critical Access Hospital, Fairview provides a full range of primary care services, including 24-hour Emergency Department, surgery, obstetrics, rehabilitation, cardiology and a comprehensive list of diagnostic services including state-of-the-art diagnostic imaging and laboratory services as well as therapeutic and prevention programs that address the health needs of the community.
Highlights: This hospital that dedicates itself to compassionate care has much to crow about, particularly the work of its nurses, who 91% of respondents said always communicated well with them (the highest ranking in the Top 50).
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