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Central MA Up + Comer: Insurance Professional Rebecca Joseph

Thursday, March 20, 2014


Rebecca Joseph attends the Future Leaders Program to advance her career as an underwriter.

Rebecca Joseph grew up in Shrewsbury, MA with her parents and younger sister Abby. After graduating from Shrewsbury High School, she went on to attend Quinnipiac University in Hamden, Connecticut where she graduated with a B.S. in Finance. Upon graduation, she was accepted into the Future Leaders Program at Hanover Insurance where she began her career in commercial underwriting. She is now in her second year as an underwriter handling a territory across the state of MA.

A conversation with Rebecca Joseph

SW: Can you describe your career at The Hanover Insurance Group?

RJ: I began my career at Hanover in 2011 immediately after my college graduation. I was accepted into the Future Leaders program, which is a 2-year program for recent college grads focused on career development. I completed the program in 2013 and accepted a position as a full-time Middle Market Underwriter. I am now in my second year as an underwriter handling a territory across the state of MA.

SW: What is the next step for you?

RJ: For the next few years I will continue to enhance my technical skills as well as build relationships with my agents to makes steps toward becoming a Senior Underwriter.

SW: Can you describe a day in your life?

RJ: Every day at the office is completely different, which is why I really enjoy my job. Some days I spend in the office working on paperwork, other days I am on the road meeting with agents and clients across the state. I really enjoy being able to meet with my customers and the end consumer to see the whole process through and make sure everyone is happy and satisfied with my work.

SW: What do you do away from your career?

RJ: When I am not working, I volunteer as a “Big” through Big Brothers Big Sisters, as well as participate in the Young Professional Women’s Association of Worcester. The YPWA is a great group of women from the local community who get together to network and support each other and our community.

SW: You are involved in spearheading a new initiative for Big Brother Big Sister. Can you talk a little about what you hope to accomplish?

RJ: Yes, I am the co-chair for a new organization called the Alumni and Friends Association of Big Brothers Big Sisters Central MA Metrowest. This organization was started this past October in hopes to bring together a group of young professionals who are passionate about helping youth in our local communities. It will also provide a wonderful networking opportunity. Our group consists of current and past “Bigs” and past “Littles” who are interested in giving back to the organization. So far we have had one event at Jillian’s in Worcester where we raised money for the organization as well as collected toys to be given to the local school programs.

SW: You are a Big Sister for the organization as well. How has that changed your life?

RJ: Being a Big has been the most eye opening and rewarding experience. Seeing life from my Little’s perspective has made me want to help other kids succeed here in Worcester. I am hopeful that the Alumni and Friends Association will allow me to do that.

SW: Who or what is the biggest influence in your life?

RJ: My parents have been the biggest influence in my life. They are the most caring and hardworking people I know. Both have been very successful in their professional lives, but have never forgotten to give back to Worcester, the community they grew up in. They inspire me to succeed in my career and be the best that I can be, but they also have also showed me how rewarding helping others can be. I can only hope to achieve that same balance—between work, personal life, and giving back to my community.

SW: What is a fun fact few people know about you?

RJ: I have danced my entire life. I started when I was four years old, and danced through college on Quinnipiac University’s Dance Company. I still try to make it to a dance class when I can, but have set a goal to attend a lot more in the coming year.

SW: Your favorite quote?

RJ: My favorite quote is something my dad has told me anytime I started something new or challenging. “Hard work beats talent when talent doesn’t work hard.” You might not have the most experience or the most natural talent, but if you work hard, you will be successful.

SW: What do you think defines success?

RJ: As previously mentioned, it is my goal to successfully balance my career, personal life, and giving back to the community. I think that being successful means having a little bit of each in your life.


Central MA Up + Comer is a weekly profile of a member of the next generation as they are making their mark on the Central MA workforce and community. Join us every Thursday for a look at the careers and lifestyles of the local digital generation. If you have suggestions for a profile, email [email protected].

Susan D. Wagner is president of Susan Wagner PR, a boutique public relations firm invested in meeting client's goals with integrity and creativity.


Related Slideshow: Women Leading in Central Massachusetts

Who are some of Central MA's high-level female bosses?  GoLocal takes a look at some of the leading women in the region in their respective industries, in the private and nonprofit sectors.  

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Lisa Piehler


Piehler has been the Regional CEO of the American Red Cross of Central and Western Massachusetts since 1993, overseeing a regional area of 1.7 million people in over 200 cities and towns in Central and Western Massachusetts, and a staff of 30 and 400 volunteers.

Prior to working at the American Red Cross, Piehler was the Director of Parks and Recreation for the city or Worcester. Piehler received her bachelor’s degree in park administration from the University of Massachusetts and a master’s degree from Clark University with a concentration in non-profit management.

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Victoria Waterman


Waterman is currently the CEO of Girls, Inc, the non-profit organization meant to help girls navigate through the challenges of growing up female and to gain the skills and confidence to achieve their dreams.  Waterman had previously been President of Leading Women Massachusetts, an organization that provides leadership development solutions for women in organizations.

Waterman, who has 20 years of experience in the mortgage banking industry in the marketing sector, received her bachelors of science in marketing from Bryant in 1985.  Waterman's awards include the Stevie Awards Honoree for Women in Business in 2010 and the excellence in Board Leadership in 2012. 

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Deborah Penta


Penta is the Founder and CEO of Penta Communications, the regional integrated marketing, advertising, web, interactive media, and public relations firm.  

Penta has helped senior level management teams develop shape strategic and effective marketing, advertising and public relations programs, and has served on the Board of Directors at Worcester County Food Bank, the Board of Directors at Worcester Regional Research Bureau, and the Board of Directors at Worcester Community Action Counsel. She received her bachelor’s degree from Stonehill College and her executive education from Harvard University.

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Laura Sen


Sen has been the President and CEO of BJ’s Wholesale Club for over 4 years, having previously over 20 years of experience with BJ’s, including having roles as Chief Operating Officer, Executive Vice President of Merchandising and logistics,Vice President of Logistics, and Senior Vice President of General Merchandise.

Prior to working at BJ’s, Sen has nearly 30 years of experience in mass retail, working with Zayre Corporation and Jordan Marsh Company.  Sen has served on the board of Saint Coletta and Cardinal Cushing Schools of Massachusetts and has provided support to non-profit organizations including the Women's Inn at Pine Street, the Neely House and the Cardinal Cushing Centers Springtime Event.

Sen received her Bachelor’s degree from Boston College.

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Liora Stone


Stone founded Precision Engineering with her husband Peter in 1988. Located in Uxbridge, Precision Engineering focuses on custom metal sheet fabrication.

The company has grown to include 40,000 square feet of manufacturing, assembly and warehousing space, encompassing two physical plants within Quaker Industrial Park.

Stone is a graduate of Syracuse University.

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Susan Engelkemeyer


Engelkemeyer was appointed the 7th President of Nichols College on August 1, 2011 and was officially installed on October 21, 2011, where she now oversees  a student body of 1,500 students.

Prior to working at Nichols College, Engelkemeyer worked for Babson College, Ithica College, and the Charlton College of Business at the University of Massachusetts Dartmouth.

Engelkemeyer received her Bachelors degree from Stephens college, her Ph.D in Industrial Management from Clemson University, and her M.B.A from East Carolina University.  She serves as a peer review team leader for the Association to Advance Collegiate Schools of Business and served on the board of directors for GOAL/QPC for 20 years. 

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Paula Rooney

Rooney, the 13th President of Dean College, as according to the school's website has overseen enrollment that has "more than doubled and overall retention has increased substantially, while new baccalaureate partnerships and programs have been launched to complement the college’s established associate degree programs.

In addition, campus improvements such as new building construction and renovation and Dean’s wireless technology environment have dramatically transformed the campus" -- and under Dr. Rooney’s helm, "Dean College’s financial status has been solidified as endowment has quadrupled from $7.9 million to $32 million."

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Gail Carberry


President of Quinsigamond Community College, Dr. Carberry holds Certificate in Small Business Management from Springfield Technical Community College, a B.S. from Worcester State University and Master’s and Doctorate degrees from the University of Massachusetts at Amherst, specializing in organizational development, strategic planning and staff development. 
She currently serves on numerous local, State and national Boards including the Massachusetts Clean Energy Center, Latino Education Institute, Bay Path Regional/Vocational High School Foundation, National Association for Community College Entrepreneurship, Worcester Educational Collaborative, Boys & Girls Club of Worcester, Central Mass Workforce Investment Board, Greater Worcester Community Foundation, Worcester Business Development Corporation and the Massachusetts Biomedical Initiatives. She co-chairs the Mayor’s Commission for Hispanic Education Excellence and chairs the Early Education Matters Task Force.
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Kristin Carvalho


Milford National Bank President and CEO Carvalho is both a prominent corporate and community figure, who with the bank has supported causes such as the Massachusetts Lions Eye Research Fund, the WMRC radiothon, and while at the bank. and received an “Outstanding” rating from the Massachusetts State Division of Banks for its Community Reinvestment Act (CRA) compliance. 
“Very few banks achieve the ‘Outstanding’ rating so we are particularly pleased to have achieved this,” said Carvalho at the time.  “As a community bank, our primary focus is to help people in this area buy homes and finance small businesses. Earning the ‘Outstanding’ rating is an indication that our efforts are successful.” 
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Tina Sbrega

President and CEO of GFA credit union,  Sbrega has been Director of the Massachusetts Share Insurance Corporation, Trustee for Mount Wachusett Community College, and Trustee of Heywood Hospital Credit Union and Freedom Credit Union, and acquired a credit union technology service in Rochester, New York. 


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