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Coming Wednesday: New England’s Best Hospitals Rated By Patients

Tuesday, March 04, 2014


On Wednesday, GoLocal releases its 2014 ranking of New England's hospitals based on patient experiences and ratings.

Utilizing reams of data from a government-sponsored survey of more than 50,000 patients, GoLocal's analysis will reveal the top hospitals in each state that do best by their patients.

Patients--the voices that matter most

The analysis is based on the Survey of Patients’ Hospital Experiences (HCAHPS) that asks a random sampling of patients to rate and assess their hospital experiences on 30 separate measures, including items such as how well nurses and doctors communicated, how responsive hospital staff were to patient needs, how well the hospital controlled patients' pain, and the cleanliness and quietness of the hospital environment.

GoLocal's analysis of these responses and weighting into a proprietary formula yields this new ranking of every hospital in the region.

Where's your local hospital rank--at the top or at the bottom? Tune in on Wednesday.


Related Slideshow: Massachusetts Emergency Care Report Card

The American College of Emergency Physicians released America's Emergency Care Environment report for 2014 in January, issuing report cards for each state in the U.S. Massachusetts ranked second overall - see the Bay State's report card grades and highlights in the slides below.

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Access to Emergency Care Grades

2014 Grade: B

2014 National Rank: 4

2009 Grade: B

2009 National Rank: 3

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Access to Emergency Care Highlights

* Board-certified emergency physicians per 100,000 population: 14.2

* Emergency physicians per 100,000 population: 19.7

* Neurosurgeons per 100,000 population: 2.6

* Orthopedists and hand surgeon specialists per 100,000 population: 12.7

* Plastic surgeons per 100,000 population: 3.3

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Quality + Patient Safety Environment Grades

2014 Grade: B+

2014 National Rank: 5

2009 Grade: A

2009 National Rank: 6

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Quality + Safety Environment Highlights

* Funding for quality improvement within the EMS system: No

* Funded state EMS medical director: Yes

* Emergency medicine residents per 1 million population: 33.1

* Adverse event reporting required: Yes

* Percent of counties with E-911 capability: 100%

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Medical Liability Grades

2014 Grade: D-

2014 National Rank: 40

2009 Grade: D

2009 National Rank: 33

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Medical Liability Highlights

* Lawyers per 100,000 population: 24.5

* Lawyers per physician: 0.5

* Lawyers per emergency physician: 12.4

* Malpractice award payments per 100,000 population: 1.4

* Average malpractice award payments: $519,991

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Public Health + Injury Prevention Grades

2014 Grade: A

2014 National Rank: 1

2009 Grade: A

2009 National Rank: 1

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Public Health + Injury Prevention Highlights

* Traffic fatalities per 100,000 population: 3.8

* Bicyclist fatalities per 100,000 population: 1.9

* Pedestrian fatalities per 100,000 population: 2.1

* Percent of traffic fatalities alcohol related: 39%

* Front occupant restraint use: 73.2%

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Disaster Preparedness Grades

2014 Grade: C

2014 National Rank: 20

2009 Grade: B

2009 National Rank: 19

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Disaster Preparedness Highlights

* Per capita federal disaster preparedness funds: $6.54

* ESF-8 plan shared with all EMS and essential hospital personnel: Yes

* Emergency physician input into the state planning process: Yes

* Drills, exercises conducted with hospital personnel, equipment, facilities per hospital: 0.2

* Public health and emergency physician input during ESF-8 response: Yes


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