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Smart Benefits: What Benefits do Workers Want? Ask.

Monday, May 27, 2019

 

In many companies, the same benefits are renewed year after year. While that approach can afford workers predictability and continuity, it may also lead to dissatisfaction, especially if employees would find other offerings more valuable. That’s why it’s a good idea to survey the workplace annually to guage whether what you’re providing hits the mark or if you should consider alternative plans to keep employees happy.

Whether you perform your surveys electronically or on paper, ask about things like:

  • What benefits they know that the company currently offers
  • Whether they understand all of the available options
  • If they’ve utilized benefits in the past year and, if so, which ones
  • Any programs they’d like to see implemented
  • Whether the current benefits meet their needs
  • Their overall satisfaction with their benefits
  • How they think the company’s benefits compare to those of other organizations

 

It’s good to ask a mix of yes/no, ranking scale, and open-ended questions for the most value. And while the surveys should be anonymous and kept confidential, you can ask some demographic questions such as the respondent’s age range for more targeted insight.   

Rob Calise is the Managing Director, Employee Benefits of The Hilb Group of New England, where he helps clients control the costs of employee benefits by focusing on consumer-driven strategies and on how to best utilize the tax savings tools the government provides. Rob serves as Chairman of the Board of United Benefit Advisors, and is a board member of the Blue Cross & Blue Shield of RI Broker Advisory Board, United HealthCare of New England Broker Advisory Board and Rhode Island Business Healthcare Advisors Council. He is also a member of the National Association of Health Underwriters (NAHU), American Health Insurance Association (AHIA) and the Employers Council on Flexible Compensation (ECFC), as well as various human resource associations. Rob is a graduate of Bryant University with a BS in Finance

 

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